Legal / 01
The ground rules for using our website and working with GreySyn Marketing. We’ve written them as plainly as we can, and every section opens with the short version.
On this page
Short version
By using this site or hiring us, you agree to these terms.
These Terms and Conditions (“Terms”) govern your access to and use of the GreySyn Marketing website (the “Site”) and any marketing services we provide to you (the “Services”). By using the Site, contacting us, or engaging us for Services, you agree to be bound by these Terms.
If you’re accepting these Terms on behalf of a company or other organization, you confirm that you have the authority to bind that organization, and “you” refers to that organization. If you don’t agree with these Terms, please don’t use the Site or our Services.
Short version
GreySyn runs managed social media, email and paid campaigns.
GreySyn Marketing (“GreySyn”, “we”, “us” or “our”) is a marketing services company that plans, creates and manages social media, email and paid marketing campaigns for businesses. You can reach us at any time at hello@greysynmarketing.com.
Short version
Browse freely, but don’t misuse the site or copy our work.
You may use the Site for lawful purposes and to learn about our Services. When using the Site, you agree not to:
Content on the Site is provided for general information only. It isn’t professional advice for your specific situation, and we may update, change or remove it at any time without notice.
Short version
Your signed proposal spells out exactly what we’ll do.
The specific scope, deliverables, timeline and fees for any engagement are set out in a written proposal, statement of work or service agreement (an “Agreement”) that we both accept. If an Agreement conflicts with these Terms, the Agreement wins for that engagement.
Proposals are valid for 30 days unless they say otherwise. Work outside the agreed scope, including extra channels, additional creative rounds or new campaigns, may require a written change order and additional fees, which we’ll always confirm with you before starting.
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Give us accurate info, timely approvals and the access we need.
Great campaigns are a team effort. To keep things moving, you agree to:
You’re responsible for the accuracy of product claims, pricing and offers that you approve for publication.
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Fees are in your Agreement. Ad spend is separate from our fees.
Our fees and payment schedule are set out in your Agreement. Unless the Agreement states otherwise, invoices are due within 15 days of the invoice date. Late payments may incur a late fee of 1.5% per month, or the maximum allowed by law if lower, and we may pause work on overdue accounts after giving you written notice.
Advertising spend paid to platforms such as Meta, TikTok, Google or LinkedIn is separate from our management fees, unless your Agreement explicitly combines them. Fees don’t include applicable taxes, which are your responsibility.
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Once paid, the campaign work we make for you is yours.
Your materials. You keep all rights to your brand, trademarks, content and data. You grant us a limited license to use them only to deliver the Services.
Deliverables. When you’ve paid in full, you own the final creative deliverables we produce specifically for you, such as posts, ad creative, email designs and copy. Stock assets, fonts and third-party materials remain subject to their own licenses.
Our know-how. We keep ownership of our pre-existing tools, templates, frameworks, processes and general expertise. Unless you tell us otherwise in writing, we may reference you as a client and show non-confidential work in our portfolio.
This Site. The Site’s content, design, logos and code belong to GreySyn Marketing and are protected by intellectual property laws.
Short version
Social and ad platforms set their own rules. We can’t control them.
Our Services rely on third-party platforms, including social networks, advertising platforms and email service providers. Your use of those platforms is governed by their own terms and policies. We aren’t responsible for platform outages, algorithm changes, policy updates, ad rejections, account restrictions or changes to pricing made by those platforms, though we’ll always work to resolve issues quickly.
The Site may also link to third-party websites. We don’t control and aren’t responsible for their content or practices.
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We work hard for results, but no honest agency can guarantee them.
Marketing performance depends on many factors outside our control, including your product, pricing, market conditions, competition and platform behavior. While we commit to professional, diligent work and transparent reporting, we don’t guarantee any specific level of engagement, followers, sales, revenue, return on ad spend or other outcome.
Except as expressly stated in an Agreement, the Site and Services are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
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Your numbers and plans stay between us.
Each of us may share confidential information with the other, such as business plans, performance data, customer information and pricing. We each agree to use the other’s confidential information only for the purpose of the engagement, to protect it with reasonable care, and not to disclose it to anyone except team members and contractors who need it and are bound by similar obligations. These obligations don’t apply to information that is public, already known, independently developed or required to be disclosed by law.
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Our total liability is capped at the fees you paid us recently.
To the fullest extent permitted by law, GreySyn Marketing won’t be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to the Site or the Services.
Our total liability for any claim arising out of or relating to these Terms or the Services is limited to the fees you paid us for the Services in the three months before the event giving rise to the claim. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.
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If materials you supply cause a legal problem, you’ll cover it.
You agree to defend, indemnify and hold harmless GreySyn Marketing and its team from any claims, damages, losses and expenses, including reasonable legal fees, arising from materials, claims or data you provide to us, your products or services, or your breach of these Terms or applicable law.
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After onboarding, either of us can end things with 30 days’ notice.
Unless your Agreement states otherwise, after the initial onboarding period either party may end an engagement with 30 days’ written notice. Either party may terminate immediately if the other materially breaches these Terms or the Agreement and doesn’t fix the breach within 15 days of written notice.
On termination, you’ll pay for Services performed and approved expenses incurred up to the termination date. We’ll hand back access to your accounts and deliver any paid-for deliverables. Sections covering intellectual property, confidentiality, liability, indemnification and governing law survive termination.
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We’ll try to talk it out first, then follow the applicable law.
If a dispute comes up, we both agree to first try to resolve it informally by contacting the other in writing and negotiating in good faith for at least 30 days. These Terms are governed by the laws of the state in which GreySyn Marketing is registered, without regard to its conflict-of-law rules, and any dispute that can’t be resolved informally will be brought in the courts located there.
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If we update these terms, we’ll change the date at the top.
We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Changes won’t affect an Agreement already in effect unless we both agree in writing. Continuing to use the Site after changes are posted means you accept the updated Terms.
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce any provision isn’t a waiver of our right to do so later.
Questions about these Terms? We’re happy to explain anything in plain English.
GreySyn Marketing
Email: hello@greysynmarketing.com